tk567 Frequently Asked Questions

Clear answers to common questions about your tk567 account, deposits, withdrawals, bonuses, and games — all in one place.

Account & Registration

How do I open a tk567 account?

Go to tk567 Register and fill in your mobile number, a password, and your preferred currency (BDT). Confirm your number with the OTP sent by SMS, and your account is ready within about two minutes. You must be 18 or older to register.

Can I have more than one tk567 account?

No. tk567 allows one account per person, per device, and per household. Duplicate accounts are closed without notice, and any pending balance may be forfeited. If you have lost access to your existing account, contact 24/7 Live Chat instead of opening a new one.

How do I reset a forgotten password?

On the Login page, tap Forgot Password and enter the mobile number linked to your account. You will receive an OTP. Enter it, then set a new password. The whole process takes under two minutes. If your number has changed, contact Live Chat with your National ID for verification.

Deposits & Payments

What payment methods does tk567 accept?

tk567 accepts bKash, Nagad, Rocket, Upay, and Bank Transfer. All five methods work for both deposits and withdrawals. Mobile wallet options (bKash, Nagad, Rocket, Upay) are the fastest for most Bangladesh players — funds arrive in about 1 minute.

What is the minimum deposit at tk567?

The minimum single deposit is ৳150. There is no maximum set by tk567 itself, though your mobile wallet provider may impose its own daily limits. To qualify for the first-deposit welcome bonus, make sure your deposit meets the bonus terms shown at the time of the offer.

How long does a deposit take to reach my account?

Deposits via bKash, Nagad, Rocket, and Upay are credited in approximately 1 minute. Bank transfers may take slightly longer depending on inter-bank processing times. If your deposit does not appear after 10 minutes, keep your transaction receipt and report it to Live Chat — the team will trace it promptly.

Withdrawals & KYC

How long does a withdrawal take at tk567?

Most withdrawals are processed in around 27 minutes. The minimum withdrawal amount is ৳600, and the maximum per day is ৳35,000 for Classic-tier accounts (higher limits apply at Plus, Prime, Elite, and Signature tiers). Your first withdrawal may take up to 6 hours while KYC is reviewed.

What documents does KYC require, and when is it needed?

KYC must be completed before your first withdrawal. You need to upload one of these: National ID Card (NID), Passport, or Driving Licence. The tk567 team reviews documents within about 2 hours. Submit clear photos in good lighting — blurry images are the most common reason for delays.

Bonus & Wagering: What the Terms Actually Mean

What is the tk567 welcome bonus, and how do I claim it?

New players receive a 220% match on their first deposit, up to ৳6,000. So if you deposit ৳500, you get ৳1,100 in bonus funds. The bonus is credited automatically after a qualifying deposit — no promo code needed. It expires after 7 days if the wagering requirement is not met.

What does the wagering requirement mean in practice?

The wagering requirement for the welcome bonus is 22× the bonus amount. That means if you receive ৳1,100 in bonus funds, you need to place bets totalling ৳24,200 before the bonus converts to withdrawable cash. Slots and fishing games usually contribute 100%; sports bets and live casino may count differently — check the bonus page for the current breakdown.

Is there a daily cashback offer at tk567?

Yes. tk567 gives a daily cashback of 1.8% on net losses for all players from the Classic VIP tier upward. The cashback is credited the following day and has no wagering requirement. Players at higher VIP levels (Plus, Prime, Elite, Signature) receive incrementally higher cashback rates.

How does the referral bonus work?

When a friend you refer makes their first qualifying deposit and completes wagering, you receive ৳200 as a referral reward. There is no cap on how many friends you can refer. Your friend must register through your personal referral link, and both accounts must be fully verified before the bonus is paid.

Games & Casino

What games are available at tk567?

tk567 hosts over 2,300 games across slots, fishing games, card games, sports betting, and live casino. Providers include Evolution, CQ9, JDB, KA Gaming, Red Tiger, and FA Chai. Popular titles include Ludo Quick, Ganesh Fortune, Fishing Yi Lu Fa, Deuces Wild, and Fortune Dragon. The Casino page has the full lobby.

Can I bet on cricket matches at tk567?

Yes. tk567 covers BPL, IPL, T20 internationals, ODIs, and other Bangladesh-relevant series. You can place pre-match and in-play bets. The Cricket Betting Guide explains how to read odds, place live bets, and manage your stake during a match.

App & Technical Issues

How do I download the tk567 app on Android?

The tk567 app (version 3.2.12, 32 MB) supports Android 7.0 and above. It is not on the Play Store — download the APK directly from the App page. Before installing, go to your phone's Settings → Security → enable Install from unknown sources. The app is free and updated regularly.

The site is not loading on my phone. What should I try first?

First, clear your browser cache and reload. If that does not help, switch between mobile data and Wi-Fi — network-level filters can sometimes block the site. You can also try the tk567 app, which uses a dedicated connection. If the problem persists, contact 24/7 Live Chat with your device model and browser version so the team can investigate.

Support & Keeping Your Account Safe

How do I contact tk567 customer support?

tk567 offers 24/7 Live Chat directly inside the platform — look for the chat icon once you are logged in. Response times are typically under two minutes during peak Bangladesh hours (10:00–24:00 BDT). There is no support email address; Live Chat is the only official channel.

How do I keep my tk567 account secure?

Use a unique password you do not use on other sites. Enable any two-step verification options available in your account settings. Never share your login details or OTP codes — tk567 staff will never ask for your password. If you notice unusual activity, change your password immediately and contact Live Chat to flag the account for review.

Still have a question that is not covered here? The 24/7 Live Chat team can help in real time. Or, if you are ready to get started, open your tk567 account now — it takes about two minutes.